Privacy Policy

This policy explains how World Transport Overseas handles information submitted through this website, including contact, quote, and portal access forms.

Last updated: May 5, 2026. This privacy notice is intended for general website visitors and business contacts. If you are a WTO customer, additional contractual or operational privacy terms may apply to specific logistics services.

Information We Collect

When you request a quote, contact our team, or apply for MY WTO portal access, we collect the information you choose to provide, such as your name, company, email address, phone number, shipment details, and message content.

How We Use Your Information

We use submitted information to respond to enquiries, prepare transport offers, process portal access requests, coordinate logistics services, maintain customer communication, and improve the quality and security of our website.

Sharing and Confidentiality

We do not sell personal information. Data may be shared only with WTO group companies, trusted logistics partners, customs or transport providers, and technical service providers when this is necessary to answer your request or deliver a service.

Data Security

We apply reasonable technical and organisational measures to protect information submitted through the website. Form messages are transmitted to authorised WTO contacts and handled as confidential business communication.

Retention

We keep enquiry and business communication records only for as long as needed for operational, legal, accounting, and customer service purposes. You may request correction or deletion where applicable by contacting us.

Your Choices

You may contact us to request access, correction, restriction, or deletion of personal information submitted through the website, subject to applicable legal and contractual obligations.

Contact Us About Privacy

For privacy questions or requests related to information submitted through the website, contact our team and include enough detail for us to identify your enquiry.

Contact WTO